Can tap water be used to fill the Panasept Purifier?
No. Tap water may contain viruses and other pollutants that plug the purifier and may affect the comfort and safe operation of the Panasept system.
Can bottled drinking water be used with the Panasept Purifier?
Yes. Bottled drinking water that has been treated by either distillation or reverse osmosis with ozonation may safely be used.
A small amount of solution remains at the bottom of the Purifier tank. Should this solution be discarded before I make a new batch? 
Yes. Simply discard the remaining solution and make a new batch as directed in "Instructions for Use" sheet.
How long will the Panasept Purifier last?
The Purifier is designed to last one year.
When purchasing your next years supply you will receive a new purifier.
What if Panasept does not work for me?
Please return the complete kit (minus the 1 or 2 envelopes used to try the product) to the eye care professional you purchased it from, for a full refund.
How can I order Panasept?
In Canada, Panasept is available only through preferred Eye Care specialists. For a referral to a practioner convenient to you please contact our national sales manager GORD BERTI at gord@panasept.com
How should the Purifier be stored for airplane travel?
Enclose purifier in an air tight bag.
How should the Purifier be stored if it will not be used for more than 14days?
The solution in the storage tank should be discarded and the white filter cap should be pumped to remove the solution within it. The storage tank should then be reattached to the white filter cap then stored in a clean dry place.
My contact lenses are custom made so I would like to make them last as long as possible. Should I use additional cleaning solutions with my lenses?
For these types of lenses Panasept works best with the weekly use of surface cleaning products. Check with your eye care professional for advice as to which would be the best one for you.
How to make a warranty claim.
Please take all product returns to the original point of sale.
[top]
Copyright © 2000-2005 Panasept Manufacturing Corp.  All Rights Reserved
• Home •  Product Info • Technical Info • Q&A • Contact Us • Distributors